Frequently Asked Questions

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While each designers lead times vary we do recommend that you start your dress shopping experience and get your dress ordered 9-12 months ahead of your wedding date. This should allow you plenty of time for your gown to arrive and take it in for any alterations needed.

We highly recommend keeping your group to 3-4 guests for this very intimate and personal shopping experience but we allow a bride and 6 guests per visit (this count includes everyone from newborns to nanas) for a total of 7 people per appointment. There are times during special events that the total number of guests allowed will be less and that number will be provided in our event details, on our booking site or in an email communication sent to you. We will not allow more than the allotted number of guests per appointment, no exceptions, we keep this the same for all brides. We hope this number does not have to be reduced due to health/safety standard again but we do reserve the right to do so at any time.

We have a large variety of dresses that range from around $900 - $3,500. Our average price is between $1,200 - $1,800. 

Although we understand a wedding is certainly a cause for celebration we don't allow any champagne, other alcohol, drinks of any kind or food to be brought into the store. We do have a local tavern and winery close by for you to celebrate afterward if you wish.

As excited as we are to hear that you are certain your are going to find your dress at Satin Hanger we don't accept multiple appointments to be booked for a bride at one time. After your initial visit we will be able to determine if a follow up visit is indeed needed and schedule you for the correct one, either a Return Bridal Visit or a Say YES appointment. Appointment types vary in length and we need to make sure we reserve the correct amount of time on our calendar. We are a small business and appointments are limited. so we need to be sure to not overbook. It is very hard for us to fill last minute appointments in the event that one is no longer needed. 

We carry bridal sample sizes 6-22 in our store. Bridal sizing does vary from regular clothing, in a bridal gown your may wear one to two sizes larger than normal (We know that everyone would prefer this to go the other direction). Example: if you wear a size 12 you might be a 14 or 16 in a wedding dress but this varies by every designer. 

We do have options for brides who have less time to plan their wedding. Some of our designers have dresses in stock that we can get quickly. We also have option to sell some sample dresses right off our showroom floor.

Our main focus at Satin Hanger is on the bride and we have a wide selection of bridal gowns. We have recently decides for discontinue offering bridesmaid dresses in our store. We also get asked a lot if we handle mother-of-the-bride/groom, flower girl or prom dresses but we do not have those type of formal dress options in our store.

We don't charge for appointments, but we do reserve each time slot for brides and their guests to have the store to themselves, for a one-on-one bridal shopping experience. Many brides schedule their shopping visits a week or more in advance to coordinate schedules with others. It is very difficult for us to fill cancellations with less than 24 hour notice. We are also only open by appointment so we could be opening the store specifically for a bride and her guests.  Any appointment cancelled or rescheduled with less than 24-hour notice (regardless of reason), or no-show will be charged our cancellation fee of $35. Appointments are considered "no-show" if not arriving withing 15 minutes of scheduled start time.  

Any appointment cancelled or rescheduled that is for a Special Event or booked on Holiday/Holiday Weekend (will be noted in your appointment type) with less than 48-hour notice (regardless of reason), or no-show will be charged our cancellation fee of $50. Appointments are considered "no-show" if not arriving withing 15 minutes of scheduled start time.