Frequently Asked Questions

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While each designers lead times vary we do recommend that you start your dress shopping experience and get your dress ordered 9-12 months ahead of your wedding date. This should allow you plenty of time for your gown to arrive and take it in for any alterations needed. We need to speak with any bride, via phone call, requesting an appointment with a wedding date more than 18 months out before we can lock in appointment.

We highly recommend keeping your group to 3-4 guests for this very intimate and personal shopping experience but we allow a bride and 6 guests per visit (this count includes everyone from newborns to nanas) for a total of 7 people per appointment. There are times during special events that the total number of guests allowed will be less and that number will be provided in our event details, on our booking site or in an email communication sent to you. We will not allow more than the allotted number of guests per appointment, no exceptions, our store policies remain the same for all brides. We hope this number does not have to be reduced due to health/safety standard again but we do reserve the right to do so at any time.

We have a large variety of dresses that range from around $1,200 - $3,500. Our average price is between $1,500 - $2,200.  We do have a discounted selection of gowns that are available for you to take home the same day. 

We absolutely understand that sometimes little ones need to tag along, and we’re happy to accommodate when it’s needed. To help us maintain a calm, elevated experience for our brides, we kindly ask that you limit children to no more than two under the age of 12.

Please keep in mind that all guests count toward your total guest limit—no matter their age. Our space is designed to keep the focus on the bride and create a truly special, memorable moment for her.

While we love having everyone included, bridal appointments are most enjoyable when the attention stays on the bride. Little ones can naturally get curious and excited, so we simply ask when they do need to attend that they remain supervised and seated.

We appreciate you helping us create the best possible experience by sharing this with anyone in your party ahead of time—so everything feels smooth, relaxed, and all about you. 

We know it is exciting, and a bride may want to get an idea of what she is looking for before bringing the group along. Maybe you have friends in town for the weekend, and you figure let just go look and get ideas then I will come back with my mom and the ones that I have to be there to say YES. At our boutique, your appointment is a private experience—when you book, the entire store is reserved exclusively for you and your guests. (YES we are open just for you).  We do not charge for your initial full appointment, and because we have many brides hoping to visit us, we kindly ask that your first appointment be reserved for when you’re truly ready to shop for your gown.

Just like a first kiss or first date, every bride has one “first” full bridal experience with us. We are not able to offer browsing or style-preview appointments, as our calendar has limited appointments and is dedicated to brides who are ready to find their dress. While we don’t expect every bride to say YES at her first visit any follow-up appointments are shorter and designed to retry your favorites with perhaps one or two new options. Keeping these things in mind when scheduling will help you feel prepared, confident, and at ease when the time comes to say “Yes” to your dress. 

We understand a wedding is certainly a cause for celebration but we don't allow any champagne, other alcohol, drinks of any kind or food to be brought into the store. We do have a couple local taverns and winery close by for you to celebrate afterward if you wish.

We carry bridal sample sizes 6-22 in our store. Bridal sizing does vary from regular clothing, in a bridal gown you may wear one to two sizes larger than normal (We know that everyone would prefer this to go the other direction). Example: if you wear a size 12 you might be a 14 or 16 in a wedding dress but this varies by every designer. 

We do have options for brides who have less time to plan their wedding. Some of our designers have dresses in stock that we can get quickly. We also have option to sell some sample dresses right off our showroom floor.

Our focus at Satin Hanger is on the bride and we have a wide selection of bridal gowns. We get asked a lot if we handle bridesmaid, mother-of-the-bride/groom, flower girl, homecoming or prom dresses but we do not have those types of formal dress options in our store.

We don't charge for appointments, but we do reserve each time slot for brides and their guests to have the store to themselves, for a one-on-one bridal shopping experience. Many brides schedule their shopping visits a week or more in advance to coordinate schedules with others. It is very difficult for us to fill cancellations with less than 24 hour notice. We are also only open by appointment so we could be opening the store specifically for a bride and her guests.  Any appointment cancelled or rescheduled with less than 24-hour notice (regardless of reason, no matter what it is), or no-show will be charged our cancellation fee of $35. Appointments are considered "no-show" if not arriving withing 15 minutes of scheduled start time.  

1. Weather Cancelation Policy: We do want everyone to remain safe and make decisions that they are comfortable with in regard to traveling to our store for appointments. if you have concerns that the weather may not be safe for you to drive or if guests are coming from other areas that you must have in attendance and they may not be able to make it (maybe your mom is coming from Norfolk or Maid of Honor is coming from Lincoln and you not okay with FaceTiming them) we suggest that you cancel your appointment in advance of the 24 hour time frame. Any cancelation with less notice than that will be charged the $35 fee. If the weather event doesn’t happen, which in Nebraska we see often, you can always rebook your appointment time the day of if it is still available on our calendar (there is a chance it can be booked by another bride). ------- The exception to this would be if Highway 50 between Omaha and Louisville is closed, if Interstate 80 between Gretna and Omaha is closed the hour leading up to the start of your appointment or if we have loss of power at the store. In those circumstances we would reach out to you individually to discuss. Travel closures outside of this area or individual decisions on how to proceed travel-wise does not affect our ability to be available to brides for appointments so the cancellation fee will apply. We hope you understand that we are a small business and only host one bride and her group at a time. It is very hard for us to fill appointments at the last minute with brides that would have been able to come in. 

All items are ordered at the request of our customers per our sales agreement. Once an order is placed we are not allowed to cancel or return them to the Designers. For that reason, all sales are final on purchases, payments, custom orders, including samples and clearance items.