Frequently Asked Questions

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We have a large variety of dresses that range from around $1,400 - $3,500. Our average price is between $1,600 - $2,400.  We do have a discounted selection of gowns that are available for you to take home the same day. 

We highly recommend keeping your group to 3-4 guests for this very intimate and personal shopping experience but we allow a bride and 6 guests per visit (this count includes everyone from newborns to nanas) for a total of 7 people per appointment. NO EXCEPTIONS will be made to our guest count policy. We will not allow more than the allotted number of guests per appointment; our store policies remain the same for all brides. 

While each designers lead times vary we do recommend that you start your dress shopping experience and get your dress ordered 9-12 months ahead of your wedding date. This should allow you plenty of time for your gown to arrive and take it in for any alterations needed. We need to speak with any bride, via phone call, requesting an appointment with a wedding date more than 18 months out before we can lock in appointment.

We absolutely understand that sometimes little ones need to tag along, and we’re happy to accommodate when it’s needed. To help us maintain a calm, elevated experience for our brides, we kindly ask that you limit children to no more than two under the age of 12.

Please keep in mind that all guests count toward your total guest limit—no matter their age. Our space is designed to keep the focus on the bride and create a truly special, memorable moment for her.

While we love having everyone included, bridal appointments are most enjoyable when the attention stays on the bride. Little ones can naturally get curious and excited, so we simply ask when they do need to attend that they remain supervised and seated.

We appreciate you helping us create the best possible experience by sharing this with anyone in your party ahead of time—so everything feels smooth, relaxed, and all about you. 

We know it’s exciting to start looking at wedding dresses, and we understand that a bride may want to get an idea of what she likes before bringing along the people whose opinions matter most. Maybe you have friends in town for the weekend and think, “Let’s just go look and get some ideas. I’ll come back later with my mom and the people who need to be there when I say YES!”

At Satin Hanger, your appointment is a private bridal experience. When you book, the entire store is reserved exclusively for you and your guests. Yes, we are open just for you!

Because your initial appointment is complimentary and our calendar has a limited number of appointments available, we kindly ask that you reserve your first appointment for when you’re truly ready to shop for your gown.

Just like a first date or a first kiss, every bride gets one “first” full bridal experience with us. We don’t offer browsing or style-preview appointments because our appointment time is dedicated to brides who are ready to begin their search.

That doesn’t mean we expect every bride to say YES at her first appointment! If you need more time, follow-up appointments are available and are shorter in length, designed to revisit your favorites and perhaps try one or two additional options.

Planning your appointment for when you’re ready to truly shop allows us to give you the private, focused experience Satin Hanger was created for—and helps you feel prepared, confident, and at ease when the time comes to say YES to your dress!

Your bridal appointment is designed to be a personalized, focused experience to help you find THE dress, not simply try on as many dresses as possible. Your initial 1-hour appointment kicks off with our appointment overview, followed by gown selection and try-on time. If needed, we do set aside limited time between appointments in case we need more time to revisit favorite gowns, try on veils, take measurements, do paperwork, photo ops, etc. The full appointment lasts approximately one hour and 15 minutes, depending on your needs. Not every bride needs the full amount of time and that is perfectly okay.

If you’d like more time to explore additional gowns, we offer 45-minute Return Bridal Visits dedicated to giving you additional time to try on gowns without taking away time from another bride’s scheduled appointment.

Read our article: There’s a Method Behind the Magic for an even more details look into our appointments

We understand a wedding is certainly a cause for celebration but we don't allow any champagne, other alcohol, drinks of any kind or food to be brought into the store. We do have a couple local taverns and winery close by for you to celebrate afterward if you wish.

Alterations are an important finishing touch to ensure your gown fits beautifully and feels just right for your wedding day. Satin Hanger does not have an in-house seamstress or work directly with an alteration professional. We’re happy to provide a reference list of local seamstresses who have experience with wedding gowns for you to research and determine who may be the right fit for your alterations and finishing touches.

We book 30-45 days in advance and release new dates on the 1st and 15th of every month. If the date you are looking for isn't showing up, we might not be booking for that date yet, we might be full, or we may actually be closed that day. We do require all appointments to be booked online. Check our website banner to see if we are currently accepting waitlist names or visit our social media pages to check for notices of upcoming closures.

We carry bridal sample sizes 6-24 in our store. Bridal sizing does vary from regular clothing, in a bridal gown you may wear one to two sizes larger than normal (We know that everyone would prefer this to go the other direction). Example: if you wear a size 12 you might be a 14 or 16 in a wedding dress but this varies by every designer. 

We do have options for brides who have less time to plan their wedding. Some of our designers have dresses in stock that we can get quickly. We also have option to sell some sample dresses right off our showroom floor.

Our focus at Satin Hanger is on the bride and we have a wide selection of bridal gowns. We get asked a lot if we handle bridesmaid, mother-of-the-bride/groom, flower girl, homecoming or prom dresses but we do not have those types of formal dress options in our store.

No, we don't purchase any gowns from anyone other than our designers. Even if you have a dress that has never been worn we don't purchase or consign any dresses.

We don't charge for appointments, but we do reserve each time slot for brides and their guests to have the store to themselves, for a one-on-one bridal shopping experience. Many brides schedule their shopping visits a week or more in advance to coordinate schedules with others. It is very difficult for us to fill cancellations with less than 24 hour notice. We are also only open by appointment so we could be opening the store specifically for a bride and her guests.  Any appointment cancelled or rescheduled with less than 24-hour notice (regardless of reason, no matter what it is), or no-show will be charged our cancellation fee of $35. Appointments are considered "no-show" if not arriving withing 15 minutes of scheduled start time.  

1. Weather Cancelation Policy: We do want everyone to remain safe and make decisions that they are comfortable with in regard to traveling to our store for appointments. if you have concerns that the weather may not be safe for you to drive or if guests are coming from other areas that you must have in attendance and they may not be able to make it (maybe your mom is coming from Norfolk or Maid of Honor is coming from Lincoln and you not okay with FaceTiming them) we suggest that you cancel your appointment in advance of the 24 hour time frame. Any cancelation with less notice than that will be charged the $35 fee. If the weather event doesn’t happen, which in Nebraska we see often, you can always rebook your appointment time the day of if it is still available on our calendar (there is a chance it can be booked by another bride). ------- The exception to this would be if Highway 50 between Omaha and Louisville is closed, if Interstate 80 between Gretna and Omaha is closed the hour leading up to the start of your appointment or if we have loss of power at the store. In those circumstances we would reach out to you individually to discuss. Travel closures outside of this area or individual decisions on how to proceed travel-wise does not affect our ability to be available to brides for appointments so the cancellation fee will apply. We hope you understand that we are a small business and only host one bride and her group at a time. It is very hard for us to fill appointments at the last minute with brides that would have been able to come in. 

All items are ordered at the request of our customers per our sales agreement. Once an order is placed we are not allowed to cancel or return them to the Designers. For that reason, all sales are final on purchases, payments, custom orders, including samples and clearance items.